📦 Shipping Policy
Handmade with heart, delivered with care. 🧵🌍
Thank you so much for choosing a piece from my world. Each item is lovingly created just for you, and I want you to feel confident and safe every step of the way. Here's everything you need to know about how your order gets to you.
🚚 Where I Ship
🌱 I currently ship to:
🇬🇧 United Kingdom
🇺🇸 United States
At this time, I do not ship outside the UK or US. If this changes in the future, I’ll update this page and announce it on my socials. 📢
💌 Shipping Costs
The price you see is the final price — shipping is already included. 🎉
No surprises, no added fees at checkout. Just choose your piece and relax. 💛
🛠️ Processing Time
Every order is made to order and takes a little time to prepare with love.
Please allow:
🧵 2–5 business days for your item to be printed and packed.
⏳ Estimated Delivery Time
Once fulfilled, your order will be on its way to you!
🇬🇧 UK Orders: 3–7 business days
🇺🇸 US Orders: 5–10 business days
⛅ Please note: Delivery times are estimates, and delays may happen during peak times, weather disruptions, or postal issues — but I will always do my best to keep you informed. 💌
📦 Tracking
Yes! You’ll receive a tracking number via email as soon as your order ships. 🛰️
Please keep an eye on your inbox (and spam folder just in case!).
🧭 Lost, Delayed, or Stolen Parcels
While I don’t have control over the postal service, I care deeply about your order reaching you. If your parcel hasn’t arrived within 15 working days (UK) or 20 working days (US) after shipping, please contact me. I will investigate and do what I can to help. 🕊️
💡 Please double-check your shipping address when ordering — I can't be held responsible for orders shipped to incorrect addresses provided at checkout.
🚫 Customs & Import Fees (for US orders)
In most cases, there are no extra import taxes on deliveries to the US.
However, if your local customs office applies charges, those fees are the responsibility of the buyer. 🧾
📬 Packaging
I aim to use packaging that protects your item and the planet. 🌿
Some orders may arrive in separate parcels if they include multiple items from different collections — but no extra cost to you. 💚
🧡 Questions or Concerns?
If you need anything at all — even just reassurance — feel free to reach out via my contact form or email. I’m here for you. 💌
This Shipping Policy is part of my full Terms & Conditions. By purchasing, you agree to the terms described here. I update this page as needed to stay transparent, protected, and fair to both of us.