Shipping policy
📦 Shipping Policy
Handmade with heart, delivered with care. 🧵🌍
Thank you so much for choosing a piece from my world. Each item is lovingly created just for you, and I want you to feel confident and safe every step of the way. Here's everything you need to know about how your order gets to you.
🚚 Where I Ship
🌱 I currently ship to:
🇬🇧 United Kingdom
🇺🇸 United States
At this time, I do not ship outside the UK or US. If this changes in the future, I’ll update this page and announce it on my socials. 📢
💌 Shipping Costs
The price you see is the final price — shipping is already included. 🎉
No surprises, no added fees at checkout. Just choose your piece and relax. 💛
📦 How long does delivery take?
Most items are printed just for you, so please allow a little time:
🇬🇧 UK Orders
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Fulfilment time: 2–5 business days (Printful makes the product)
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Shipping time: 2–5 business days (usually with Royal Mail or EVRI)
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✅ Total estimated delivery time: 5–10 business days
🇺🇸 US Orders
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Fulfilment time: 2–7 business days
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Shipping time: 3–5 business days (USPS or local partners)
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✅ Total estimated delivery time: 7–12 business days
⏳ These are general estimates based on my print partner’s most common timelines. During holidays or unexpected events (like postal strikes or weather issues), there might be a little delay — but you’ll get a tracking link as soon as it ships 💛
📦 Tracking
Yes! You’ll receive a tracking number via email as soon as your order ships. 🛰️
Please keep an eye on your inbox (and spam folder just in case!).
🧭 Lost, Delayed, or Stolen Parcels
While I don’t have control over the postal service, I care deeply about your order reaching you. If your parcel hasn’t arrived within 15 working days (UK) or 20 working days (US) after shipping, please contact me. I will investigate and do what I can to help. 🕊️
💡 Please double-check your shipping address when ordering — I can't be held responsible for orders shipped to incorrect addresses provided at checkout.
🚫 Customs & Import Fees (for US orders)
In most cases, there are no extra import taxes on deliveries to the US.
However, if your local customs office applies charges, those fees are the responsibility of the buyer. 🧾
📬 Packaging
I aim to use packaging that protects your item and the planet. 🌿
Some orders may arrive in separate parcels if they include multiple items from different collections — but no extra cost to you. 💚
🧡 Questions or Concerns?
If you need anything at all — even just reassurance — feel free to reach out via my contact form or email. I’m here for you. 💌
This Shipping Policy is part of my full Terms & Conditions. By purchasing, you agree to the terms described here. I update this page as needed to stay transparent, protected, and fair to both of us.
I’m with you, Buffy — every tiny step. 🌈
Last updated: 2 November 2025